To: All faculty
Sent: Thursday, September 20, 2007 7:34 AM
Subject: Retention Please take a little time to seriously consider the one thing that you think we could do to improve retention at [our school]? Please send your emailed answer to J---- by close of business tomorrow. Thank you
From: M. Louch Sent: Friday, September 21, 2007 3:01 PMSubject: RE: RetentionA open discussion, preferably face-to-face, with the teachers is an excellent place to begin. I assume that this request is to begin such a dialogue?
First:
The students need to see not only their teachers but also the higher-ups – and they need to see them not in the capacity of someone who supervises, but also gets involved with them.
Come into the classes to give presentations, talk about management skills and what employers are looking for. Speak about finances and human relations. The workplace is changing: the unapproachable manager is no longer acceptable as Generations X and Y take a stronger foothold in the business world -- talk about how you deal with those changes in your own management style.
Offer an opportunity for a student to swap places or shadow any one of us in the company, from the highest to the lowest levels of the hierarchy.
Second:
We need to continue to tighten our standards and give our students not only an education but also career preparation that goes beyond theory. We owe them chances to both succeed and fail. We need to replicate the professional world in the classroom and treat them less as students and more as employees.
The majority of them come to us with the inability to problem-solve in a professional, mature, and creative manner. Many believe that those fluent in profanity or quick with their fists win fights because that is the world that they live in or grew up in.
Our students often come from worlds where they hear that an education is useless. They are told that they need to be working or home with their children. They are pounded with negativity from both outside and in. They no doubt lack role models, and their detractors may outnumber their supporters.
What they need from us are opportunities to try, to fail and to learn from the experience. They have to know that failing is okay so long as they learn and adjust as needed. We can’t just provide chances to success; that would be unhealthy in the long run.
When I talk about failure, I’m not talking about an “F” for the final grade. I’m talking about taking exams and leaving questions blank, about not doing homework out of a fear of being marked wrong. (You know the irony, of course: blank answers are always wrong.) We need to create a professional atmosphere where the students know that we know that they are learning, and where they can take a risk and fill in the blanks even when the answer is uncertain.
When the students are floundering, they need to have teachers who have the time to work with them as well as a tutoring center to go to.
Third:
For us to achieve the above, however, we need the same safety net. An educational institution is an excellent opportunity for students to see how trickle-down management works. When we teachers are given the same liberties – the chance to take chances and even the chance to make a few mistakes ourselves – we are able to teach through example, which is infinitely more powerful then even the most entertaining lecture. We are human, thus we sometimes stick with the tried-and-true not always because we like it but because we know that we won’t end up having to explain ourselves when a student complains.
Along the line of complaints by students, send them back to us. When someone runs upstairs, ask if he or she has addressed the issue with the teacher. No? Then send that person back to us. In truth, some complaints should be welcome; e.g., those that accuse of us sticking to deadlines, of being challenging, and of making them work.
Fourth:
True learning
doesn’t take place when the students are complacent. They need to be knocked just a tiny bit off balance. We need to make them think about why they believe in what they believe. While I do not expect them to walk out of here as Rhodes Scholars, they should leave with the knowledge that they not only know the factual aspect of their career but also the self-knowledge that they can achieve, fail, succeed, and keep going.
Fifth:We have three different generations in most classrooms. We are facing Boomers, Gen
Xs, and Gen
Ys, all at the same time. Each generation brings different expectations to the classroom as well as a different philosophy on learning. The Boomers want their education and their career; they expect work and they do it. The Gen
Ys come from the “feel good” classrooms in the 80s and 90s; they’re used to smiley faces for breathing. The Gen
Xs are in the middle, it depends on their age and if their school subscribed to self-esteem over education or the reverse. How do we as educators address that? We need to find ways to meet the classroom’s collective needs while addressing the students’ professional needs.
Sixth:Hold the students responsible for their actions, which takes us back to the beginning: problem-solving skills. If they know how to make good choices and discipline themselves, and if they see the positive results, they will be more inclined to value their education.
Lastly:So, how do we do all of this? Every teacher here will address it differently; thus, we have a sincere need for a dialogue to begin – and continue, on a regular basis. We also need the chance to attend outside training sessions that allow us to mix with professionals from other schools. [Our school] needs to finance and encourage educational opportunities that will allow us to meet other professionals in our field and get a fresh perspective, get new ideas, and come up with different approaches.
My offering is this: they need problem-solving skills, they need to learn about professionalism, and they need to learn about expectations.
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The results?Nothing direct... however, a few remarks to the positive were made at a meeting yesterday.